This program is addressed to children from 8 to 12 years of age (inclusively) travelling alone in the intercity network.
Children under 8 years of age may not travel alone and must be accompanied by a person of at least 14 years of age.
Simply make a request to your intercity carrier or an agent at the terminal's ticket counter.
The following regulations are in place to ensure that the program runs smoothly:
Children travelling alone are never left with unidentified people, nor are they left alone in the terminal.
Yes, when the intercity carrier applies this program. However, we recommend checking with the carrier since some may have different regulations that the ones described here.
EspacePro is an excellent working tool for the organizers of group travel. It gives you access to over 475 suppliers from Québec's tourism industry, informs you about their products, services and specials, and allows you to contact them.
EspacePro also allows tourism professionals and mass transit suppliers to offer a dynamic presentation of their companies on the Web, including maps, their products and services, and a way to receive requests for information and reservations.
The site is informative and is not transactional, so it is not possible to purchase your bus ticket on espacebus.ca. You can buy your bus ticket at your departure city terminal.
Some carriers, like Orléans Express, Greyhound and Adirondack Transit Lines offer online ticket purchasing services.
The site is informative and is not transactional, so it is not possible to purchase your package on espacebus.ca. Contact the agency directly to check availability and purchase your travel package.
We recommend that you arrive at the terminal half an hour before departure.
The vast majority of return tickets are not dated and remain open for one year, but we recommend checking this information upon purchase.
No pets are allowed aboard buses or coaches or in the baggage holds. Only trained and accredited assistance dogs may board.
Conditions for transporting bicycles vary from one company to another. We recommend that you check the carrier's Web site or ask about this at your departure terminal.
To rent a bus, please fill in the quote request in our Travelling by Bus section. After completion, the form will automatically be sent to our member carriers. They will then contact you to confirm their rates and availability.
Each passenger can bring two suitcases with a combined maximum weight of 34 kg (75 lbs.) and a dimension no greater than 60 x 60 x 90 cm (24 x 24 x 36 inches) each. You can also bring one piece of hand luggage, which will be placed in the baggage compartment under the bus seat.
If you need to travel with more luggage, an extra fee will be charged. Since the fees vary from one carrier to another, please contact the carrier directly. Note that there are no extra luggage charges if the bus is chartered.
The pass gives free passage to anyone accompanying a person with disabilities anywhere in the Québec intercity bus network, without extra fees or complicated procedures.
The passes are available to anyone aged 8 and over who has a physical or cognitive disability and needs assistance for intercity travel.
Intercity bus transit is accessible for persons with physical or cognitive disabilities, but with certain limitations, in particular some personal, intimate needs that the transporters cannot meet. In such cases you need a companion to assist you. Personal aides must be 14 or older and able to meet your needs without the help of carriers, terminal staff or service centre staff, and without doing the work such staff usually does.
As a person with disabilities holding a Québec Intercity Motorcoach Helper Card, you agree to use it honestly and only for your real needs. No one else may use your pass.
Fill in the form provided (PDF, 91 KB) and, if necessary, confirm the disability and the ongoing need for a Helper Card when you take intercity transportation. Send the completed form with your photograph to Association des propriétaires d'autobus du Québec (APAQ), where your eligibility will be assessed and a pass issued within 4 weeks. If you are turned down you will be informed of the decision and will have 30 days to request a revision by APAQ.
Yes, there is no charge for the Québec Helper Card. The Association des propriétaires d'autobus du Québec, the Office des personnes handicapées du Québec, the ministère des Transports du Québec and intercity carrier members fund the program. It is a product they offer to make your intercity bus travel easier.
Each pass is valid for 5 years. The expiry date is printed on it. Before it expires a renewal request will be sent to the address we have for you on file. As soon as you reply the pass will be automatically renewed. If you do not reply you will have to make a new application.
To find the bus stop or terminal nearest you, go to Bus Terminals and select the desired city or terminal.
To find the terminal nearest you, go to the Travelling by Bus section, then select Planning Your Trip and click on The Network. All you have to do is choose the city or the terminal to get the address and information on the services available.
To find out which companies provide intercity transit, see the list of espacebus.ca carriers in the Espacebus Carriers section, and choose the intercity category.
You can easily find the contact information for carriers in the Espacebus Carriers section. Choose the city, the category, or the first letter of the company name. All of the contact information for the carrier will be displayed.
No, children under eight years old must be accompanied by a person of at least 14 years of age.
The following regulations are in place to ensure the smooth functioning of the program:
Children travelling alone are never left with unidentified persons, nor are they left alone in the terminal.
You are asked to:
To find out what kind of transit your municipality offers, there are two options:
Rural public transit organizations have adopted their own operating rules with regard to fares, schedules and reservation terms and conditions. It is therefore important to contact them to confirm your reservation. You can find their contact information, fares, schedules and reservation terms and conditions in the Travelling by Bus section. Select Planning Your Trip and click on The Network. Then simply select your region to get the contact information for the desired transit service.
You should contact the local carrier and ask about services and reservation terms and conditions. You can find this information in the Travelling by Bus section. Select Planning Your Trip and click on The Network.
You can find this information in the EspaceBus Carriers section. Select the town or city, the category, or the first letter of the organization's name and you will get all of the contact information.
Yes. Founded in 2003, the Association des Transports Collectifs Ruraux du Québec (ATCRQ) represents over 30 public transit organizations working in rural milieus. The ATCRQ is especially active in promoting services provided by its members, but also in developing rural public transit services throughout Québec.
It is for people who have physical and/or cognitive disabilities that prevent them from using regular transit.
You must contact your municipality's transit service to obtain the application form, which will tell you what information you'll need to provide.
For more information
Espacebus.ca offers two options to make it easier.
Organizations offering specialized transit on their territory have their own operating rules, especially in terms of advance booking and fares. The best way to find out is to contact them before planning your trip.
Espacebus.ca makes this research easier. Simply go to The Network section and select the specialized transit organization that serves your municipality to get their contact information, as well as information about their reservation policies. To guarantee your reservation, you must contact the organization directly.
The Office des personnes handicapées du Québec (OPHQ) is an organization that works to ensure the quality of life and social integration of people with disabilities. It oversees ongoing efforts to improve opportunities and services for people with disabilities. It also coordinates actions to deliver services to the disabled and their families.
Kéroul is an organization whose mission is to make tourism and culture accessible to the mobility impaired. It also works together with governments and businesses to increase accessibility. Kéroul has put together a tourism directory called Le Québec accessible, which assesses some 1,000 establishments and points of interest in Québec based on Kéroul's accessibility criteria.
Specialized transit organizations can also help. Most of them are members of two associations: Alliance des Services de Transport Adapté du Québec (ASTAQ) - and Regroupement des Organismes de Transport Adapté du Québec (ROTAQ).
Yes, the Alliance des Regroupements des Usagers du Transport Adapté du Québec (ARUTAQ). Its mission is to support user groups, promote the development and improvement of specialized transit services and maintain links between the various stakeholders in the field. It also makes sure that peoples' rights to adequate and safe services are respected.
There are many establishments that work to welcome people with a physical or cognitive disability. For tourism and culture, visit the Kéroul Web site or purchase their tourism directory.
Visit the ministère des Transports Web site for more information.
For information on what kind of transportation your municipality provides, go to the Network section and choose your region.
Urban transit corporations grouped into one association: Association du transport urbain au Québec (ATUQ).
Group association Association du transport urbain au Québec (ATUQ).
The role of the ATUQ is to promote public transit by enhancing the cooperation and representation of its members, nine large transit corporations, with the public, partners and government bodies.
MITO is an associati The role of the ATUQ is to promote public transit by enhancing the cooperation and representation of its members, nine large transit corporations, with the public, partners and government bodies.
on of organizations that provide public transit in cities. It does not have the authority to operate a public transit network. Only an organization holding a permit from the Commission des transports du Québec can do so.
ITCs provide transit service in Metropolitan Montréal so that residents of the suburbs can get into the city easily for their educational, professional, recreational or medical needs.
There is one RTC in Lanaudière. It groups together several Regional County Municipalities to provide better public transit services to area residents.
Its mission is to increase public transit services to improve travel efficiency for people in Metropolitan Montréal. To do so, it actively participates in the preservation of the environment and the quality of urban life.
In June, 2006, the ministère des Transports du Québec announced an ambitious policy for greater development of public transit in the province. The objective of the policy is to increase public transit use by 8% by 2012. It touches on several aspects of public transit.
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